Terms of Service

Last updated: October 24, 2026

1. Acceptance of terms

By booking a demo or using 1stContact.ai, our AI sales automation software, lead management CRM, and CRM with AI assistant, you agree to these Terms of Service. If you do not agree, do not use our platform.

2. Our services

1stContact.ai provides AI CRM automation, automated lead follow up, sales follow up software, a CRM with appointment scheduling, and AI appointment booking software. Demo sessions are free and carry no obligation to purchase.

3. Your responsibilities

You agree to provide accurate information when booking a demo, to use the platform lawfully, and not to misuse or attempt to disrupt our services. You are responsible for the data you enter into your lead management CRM.

4. Intellectual property

All content, software, branding, and features of 1stContact.ai are our property or licensed to us. You may not copy, modify, or redistribute them without permission.

5. Disclaimers

Our services are provided "as is" without warranties of any kind. We do not guarantee that AI automation results will be error free or meet your specific needs.

6. Limitation of liability

To the extent permitted by law, 1stContact.ai is not liable for indirect, incidental, or consequential damages arising from your use of the platform.

7. Changes

We may update these terms from time to time. Continued use of our services after changes means you accept the updated terms.

8. Contact

For questions about these terms, email us at legal@1stcontact.ai.