Privacy Policy

1. Overview

1stContact.ai ("we", "us", "our") provides AI sales automation software, a lead management CRM with appointment scheduling, and a CRM with AI assistant. This Privacy Policy explains how we collect, use, and protect your information when you book a demo, use our platform, or interact with our automated lead follow up and sales follow up software.

2. Information we collect

When you book a free demo, we collect your first name, email address, and any notes you share about your workflow or team. We also collect calendar and scheduling details so our AI appointment booking software can confirm your session. When you use the platform, we may process contact, deal, and conversation data you enter into your lead management CRM.

3. How we use information

We use your information to:

• Schedule and confirm your demo and send calendar invites.
• Run AI CRM automation and automated lead follow up on your behalf.
• Provide the CRM with AI assistant and sales follow up software features.
• Respond to support requests and improve our platform.

4. Sharing

We do not sell your data. We share information only with service providers that help us operate the platform (such as calendar, email delivery, and analytics providers) under agreements that require them to protect your data. We may disclose information when required by law.

5. Data retention

We keep your data only as long as needed to provide our services and comply with legal obligations. You can request deletion of your data at any time.

6. Your rights

You have the right to access, correct, or delete your personal data, and to object to certain processing. To exercise these rights, contact us using the details below.

7. Security

We use reasonable technical and organizational measures to protect your data. No method of transmission or storage is fully secure, but we work to protect your information with controls aligned to recognized standards.

8. Contact

For privacy questions or requests, email us at privacy@1stcontact.ai.